Refund and Return Policy
Last updated: January 2026
1. Refund Eligibility
We offer a 7-day money-back guarantee for all first-time subscriptions. If you are not satisfied with our service within 7 days of your initial purchase, you may request a full refund.
2. Non-Refundable Items
The following are not eligible for refunds:
- Renewal charges for recurring subscriptions after the first billing cycle
- Add-on credits or one-time purchases that have been used
- Subscriptions canceled after the 7-day refund window
- Services terminated due to violation of Terms of Service
3. How to Request a Refund
To request a refund, contact our support team at hello@aimarketing.com with your account email and order ID. Refunds are processed within 5-10 business days.
4. Return of Digital Products
As our products are digital services delivered online, there are no physical goods to return. Access to the platform will be revoked upon refund approval.
5. Subscription Cancellation
You can cancel your subscription at any time from your account settings. Cancellation prevents future billing but does not automatically issue a refund for the current billing period.
6. Chargebacks
We encourage you to contact us before initiating a chargeback. Unauthorized chargebacks may result in account suspension and a ban from future purchases.
7. Contact
For refund-related questions, contact us at hello@aimarketing.com.